Is your Kenmore ice maker not working, even though the water dispenser is running fine? You’re not alone, and it can be really frustrating.
You rely on your ice maker every day, and when it stops making ice, it disrupts your routine. But don’t worry—this problem usually has simple fixes. You’ll discover easy steps to get your ice maker back up and running quickly.
Keep reading, and say goodbye to ice troubles for good.
Common Causes
The Kenmore ice maker may stop working while the water dispenser still works. This issue can confuse many users. Several common causes explain why this happens. Understanding these reasons helps to fix the problem faster.
Ice Maker Switch Issues
The ice maker has an on/off switch. Sometimes, this switch turns off by accident. If the switch is off, the ice maker will not make ice. Check the switch position to ensure it is on.
Clogged Water Line
The water line supplies water to the ice maker. Dirt or ice can block this line. A clogged water line stops water from reaching the ice maker. Cleaning or replacing the line can solve the problem.
Faulty Ice Maker Assembly
The ice maker assembly includes many parts. Any broken or worn part can stop ice production. The assembly may need repair or replacement. Inspect the assembly for visible damage or wear.
Temperature Settings
The freezer temperature controls ice making. If it is too warm, ice won’t form. Keep the freezer temperature at or below 0°F (-18°C). Check and adjust the settings if needed.
Water Inlet Valve Problems
The water inlet valve controls water flow to the ice maker. A faulty valve may let water through the dispenser but not to the ice maker. Testing and replacing the valve can fix this issue.

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Basic Troubleshooting Steps
When a Kenmore ice maker stops working but the water dispenser works fine, start with basic troubleshooting. These simple checks often fix common problems. They help avoid costly repairs or replacements.
Follow each step carefully. This will help find the issue quickly. Most of these steps require no special tools.
Check Power Supply
Make sure the ice maker is plugged in properly. Check the outlet for power by plugging in another device. Look for any tripped circuit breakers or blown fuses. A lack of power will stop the ice maker but not affect the water dispenser.
Inspect Water Supply
Confirm the water line to the ice maker is open and not kinked. The water supply valve should be fully open. Check if water flows easily to the ice maker. Low water pressure can stop ice production but still allow the dispenser to work.
Reset Ice Maker
Locate the reset button on your Kenmore ice maker. Press and hold it for about 10 seconds. This restarts the ice maker’s cycle. Resetting can clear minor errors and get ice making again.
Clear Ice Blockages
Look inside the ice maker for ice clumps or jams. Remove any stuck ice carefully. Blockages can stop the ice maker motor or sensor. Clearing ice buildup helps restore normal function quickly.
Advanced Fixes
Advanced fixes involve checking key parts inside your Kenmore ice maker. These steps go beyond simple resets or basic cleaning. They target deeper problems that stop ice making but allow water dispensing.
Careful inspection and some tools may be needed. Follow instructions closely to avoid damage or injury. These fixes can restore your ice maker to full function.
Replace Water Inlet Valve
The water inlet valve controls water flow into the ice maker. If it is faulty, ice making stops but water dispenser works. Test the valve for proper operation. Replace it if it shows signs of wear or clogging.
Fix Or Replace Ice Maker Module
The ice maker module controls the ice-making cycle. A broken module can halt ice production. Check for any visible damage or burnt areas. Replace the module if it does not respond or cycle properly.
Adjust Thermostat Settings
The thermostat controls the freezer temperature. Incorrect settings can prevent ice from forming. Use a thermometer to check the freezer’s temperature. Adjust the thermostat to maintain 0°F (-18°C) for proper ice making.
Examine And Replace Wiring
Loose or damaged wires can stop the ice maker from working. Inspect all wiring connections for wear or breaks. Replace any damaged wires to restore electrical flow to the ice maker.
Maintenance Tips
Proper maintenance keeps your Kenmore ice maker working well. It stops small problems from turning into big repairs. Follow these simple tips to maintain your ice maker and enjoy fresh ice every day.
Regular Cleaning
Clean the ice maker regularly to avoid dirt buildup. Use a soft cloth and mild soap. Wipe down the ice bin and surrounding areas. Clean the water dispenser nozzle too. This prevents mold and bacteria growth. Clean parts help the machine work smoothly.
Water Filter Replacement
Change the water filter every six months or as needed. A clean filter improves water taste and ice quality. It also stops clogs in the water line. Follow the user manual for the right filter type. Replace the filter on time to keep water flow steady.
Preventing Ice Jams
Ice jams block the ice maker from working properly. Avoid overfilling the ice bin. Remove ice regularly to prevent buildup. Make sure the freezer temperature is set correctly. Check for broken or stuck parts inside. Clear jams carefully to avoid damage.
When To Call A Professional
Knowing when to call a professional can save time and avoid damage. Some ice maker problems need expert care. Troubleshooting alone may not fix serious issues. Understanding when to get help keeps your Kenmore working well.
Persistent Issues
Problems that do not go away need expert attention. If your ice maker stops working again and again, call a technician. They can find hidden faults you might miss. Repeated breakdowns mean a deeper problem.
Complex Repairs
Some repairs require special tools and skills. Ice maker parts like motors or sensors can be tricky to fix. Professionals have the right equipment to handle complex tasks safely. Avoid trying hard repairs yourself to prevent accidents.
Warranty Considerations
Your Kenmore appliance may still have a warranty. Attempting DIY repairs might void the warranty. Professionals know how to fix issues without breaking warranty rules. Protect your coverage by calling authorized service providers.

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Frequently Asked Questions
Why Is My Kenmore Ice Maker Not Making Ice?
The ice maker may be off, frozen, or have a water supply issue.
Can Water Dispenser Work If Ice Maker Is Broken?
Yes, water dispenser and ice maker have separate controls and parts.
How Do I Reset The Kenmore Ice Maker?
Press the reset button or unplug the fridge for a few minutes.
What Causes Ice Maker To Stop But Water Still Flows?
Common causes include a clogged water filter or faulty ice maker motor.
How To Fix Kenmore Ice Maker Freezing Up?
Check and defrost any ice blockages and ensure the freezer temperature is correct.
Conclusion
A Kenmore ice maker not working while the water dispenser runs can be confusing. Check the ice maker’s power and water supply first. Sometimes, a simple reset fixes the problem. Clean any ice blockages carefully to avoid damage. If the issue stays, a professional might help.
Regular maintenance keeps your ice maker working well. Don’t ignore small signs of trouble. Taking these steps can restore your ice maker quickly and easily.